Shipping policy

Thank you for choosing BAS Auto Garage.

We are committed to delivering your order as quickly and safely as possible.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Destinations

We currently ship to customers in the United States, Europe, the United Kingdom and selected international destinations.

Shipping Methods

We work with trusted international carriers such as DHL, UPS, FedEx and national postal services where applicable.

Shipping methods may vary depending on destination, product type and package size.

Tracking Information

All eligible shipments include tracking information.

Tracking details will be provided once the order has been dispatched.

Delivery Times

Estimated delivery times vary by destination and carrier.

Typical delivery times:

United States: 5–15 business days
Europe: 3–10 business days
International destinations: 7–20 business days

These are estimated delivery times and are not guaranteed.

Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT or other fees imposed by the destination country. 

For eligible orders shipped to European Union countries with a total value below €150, all applicable import taxes and VAT are generally collected and paid in advance, allowing customers to receive their orders without additional import charges upon delivery.

For shipments to the United Kingdom with a total value below £135, applicable taxes are generally collected and paid in advance, allowing orders to be delivered without additional import charges upon arrival.

For shipments to the United States, eligible orders may benefit from the de minimis threshold and are generally delivered without additional import duties or taxes charged to the customer.

Please note that customs regulations may change and are subject to the policies of the destination country.

In certain situations, local customs authorities or delivery carriers may apply additional charges, inspections, handling fees, duties or taxes even when import charges have already been prepaid by the seller.

If you are contacted regarding unexpected customs-related charges, we strongly recommend contacting BAS Auto Garage before making any payment. Our team will review the situation and assist you whenever possible.

These charges are the responsibility of the customer unless otherwise stated.

Delays

BAS Auto Garage is not responsible for delays caused by customs inspections, carrier disruptions, weather conditions, public holidays or events beyond our control.

Lost or Damaged Shipments

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible through our Contact page.

We will work with the carrier to investigate the issue and assist in finding a solution.

Contact Us

If you have any questions regarding shipping, please contact us through our Contact page.